FAQ's

- Are your bags safe for babies?

Absolutely! All of our bags have been laboratory tested to all relevant international safety standards for children's products. We are very proud to say that our bags are free from harmful elements and chemicals!

 

- Where can I find your products in store?

Our products will be available at all Baby Kingdom stores in Sydney and their online store. 

- How do I become a stockist?

We are always looking for high quality stockists to join our family, for all enquiries please email info@gustoanddarcy.com.au and we will be in touch shortly. 

- How do I clean my bag?

In the event your bag becomes dirty, we recommend spot cleaning your bag with a damp cloth or a paper towel dipped in warm soapy water. Please do not submerge your bag in any liquid to clean it. 

- I purchased one of your products from an authorised Gusto & Darcy retailer and I wish to make a return or exchange, how do I do this?

Any returns or exchanges on purchases will be subject to the return and exchange policy of the store you purchased the products from. Please contact the store where you made your purchase and they will advise you on how to proceed. 

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If your question is not answered here or anywhere else on our website, do not hesitate to send us your queries. Please email info@gustoanddarcy.com.au for enquiries and questions and we will strive to get back to you as soon as possible!