Returns & Exchanges

We wish to guarantee maximum customer satisfaction in terms of purchasing experience and quality.

Thus, Gusto & Darcy products have a one year warranty* 

Returns can only be made within 14 days of receiving your product from us. The product must be in its original packaging with the attached swing tag. The goods must be returned to us in sellable condition and must be sent to us at your own cost. Once we have received the goods and we have inspected them, we will provide you with your money back (if they meet the above criteria - excluding shipping). 

In the unlikely event that a product we manufacturer has a fault, please contact the store you purchased the item from and they will be able to assist you in processing a claim with us. Please ensure that you provide a copy of your receipt.

If the product was purchased from our website, please email and we will be in touch to rectify any issues.

 *PLEASE NOTE: Our warranty does not cover any damage caused by improper care, regular wear and tear over time or misuse.